Securus Technologies, the firm that controls the second largest market share in the civil and criminal justice solutions sector, recently launched its most advanced operating system; Connect Us. This operating system changed the way inmates could access communication utilities and applications while in correctional facilities.
This operating system is built on proprietary technology and the most advanced easy-to-use design, bringing in simple and powerful applications to both correction administrators and inmates. ConnectUs allows the company to host videos, video visitation sessions, commissary ordering, job applications, phone calls, educational programs, and third party website access and a host of other services.
Recently, PR Newswire reported that Securus Technologies had implemented inmate forms and grievance application to be hosted on ConnectUs platform. According to the Vice President of Marketing and Strategy Russell Roberts, the implementation of such forms marked the modernization of the customers with one of the best technologies in the history of the United States.
Previously, correctional facilities used paper forms to make the various inmate requests including medical, complaints, progress, grievances, and handbook acceptance. This wasted valuable time and resources during the collection, filling, copying, routing, logging, retrieval, storage, and archiving of forms.
However, with the latest inmate forms synchronized in ConnectUs, it will be easy to create any type of inmate request on a platform that’s accessible to inmates 24/7. Securus Technologies processes a minimum of 13.8 forms per inmate per month. With this new application, the company will increase the number of forms processed in a month, saving correction staff valuable time that can otherwise be used to improve safety and security of inmates.
About Securus Technologies
For more than 30 years, inmates, correctional facilities, and families of inmates have relied on Securus and its subsidiaries for communication, IT, safety, investigation and data management solutions. The company has it’s headquarter in Dallas, Texas.